Sage Asia, a subsidiary of The Sage Group plc, today announced the launch of Spindle Professional in Singapore and subsequently Asia, in partnership with software developer, Draycir.
The Windows printer driver software offers small and medium-sized enterprises (SMEs) a solution to automate and streamline document management within the company for better Customer Relationship Management (CRM).
Mr. Low Gee Sing, Managing Director of Sage Asia said: "We are pleased to bring Spindle Professional to Asia for the first time. With the addition of Spindle Professional in our suite of integrated business software applications, we believe that SMEs will be able to reap the benefits of this add-on to their business software. Sage constantly searches for strategic partnerships with other software firms to fulfil the evolving needs of our customers."
Spindle Professional automates the collation, archiving, indexing and retrieval of documents from the CRM system. The automation of such processes eliminates the need for tedious paperwork and increases productivity of the administrative staff. Spindle Professional saves and stores company documents in a secure and centralised location, allowing auditing and control tasks to be carried out more efficiently. Convenient retrieval of customer information enables the sales department to better handle queries, and thus communicate more effectively with customers. Various departments such as Sales and Inventory can now be instantly notified via email when an order is processed. The customer then receives the order confirmation electronically - complete with terms and conditions and digital signatures for added security. Logos and promotional messages can also be included in the order confirmation document for corporate branding purposes.
Mr. Richard Reaveley, Managing Director of Draycir said: "Working with Sage Asia is a great opportunity to introduce Spindle Professional to businesses in Asia. As a Sage Developer Partner, we have built a strong relationship with Sage UK over the past decade and received numerous Sage awards in recognition of our efforts. Thousands of users in the UK and Europe have already benefited from the document management solutions offered by Spindle Professional, and we look forward to seeing the business advantages it will bring to Sage Asia’s customers."
Flexibility across many platforms is a key feature in allowing SMEs to incorporate Spindle Professional into existing software without having to uproot their current operations. Spindle Professional is compatible with major accounting systems including Sage ERP Accpac modules, Microsoft's CRM products and many more. It can also be used with most programmes with printing functions, such as Microsoft Office applications, ACT! and Crystal Reports.
Tokai Carbon, manufacturer of fine carbon products, successfully improved its business processes through Spindle Professional. "I've been incredibly impressed by the power and flexibility of Spindle Professional. One of the great things about Spindle Professional is that it works with so many programmes. It has surpassed all our expectations," said Chris Hill of Tokai Carbon.
Unique benefits of Spindle Professional: